The World : Luxury 5-Star Hotel in Surat, Gujarat, India
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At The World, we understand that the Covid-19 pandemic has made travel a more complicated process and that guests are more cautious about their health and safety when traveling. To address these concerns, we have implemented a comprehensive set of Health and Safety Guidelines that prioritize the recommendations of the World Health Organization (WHO), local health authorities, and the government.

ASSURANCE OF SAFETY

We understand that assurance of safety is of utmost importance during these challenging times. We assure our guests that we follow strict hygiene protocols and cleaning standards to provide a safe and comfortable stay. We have implemented measures to ensure that our staff and guests follow recommended safety protocols such as mandatory temperature checks, providing face masks and gloves, and maintaining social distancing. We have a dedicated Covid-19 response team in place to quickly respond to any cases that may arise on our property.


FOOD AND HYGIENE

We take pride in providing our guests with high quality food that is safe and hygienic. We have introduced contactless ordering and delivery options to minimize contact between guests and staff. We use fresh, locally sourced ingredients to prepare our food and follow strict hygiene protocols in our kitchens. We have increased the frequency of our cleaning and disinfecting procedures in our dining areas and use disposable menus and utensils to ensure hygiene and safety.


TECHNOLOGY

Experience the future of hospitality at our hotel! With our advanced technological solutions, we've minimized physical contact and maintained social distancing. Our digital devices for check-in and check out, along with our digital signage, make your stay as safe and efficient as possible. Enjoy our upgraded in-room entertainment and high-speed internet access, which offer the perfect escape while keeping you connected to the world.


CLEANLINESS

We have increased the frequency of our cleaning and disinfecting procedures in high-traffic areas such as elevators, public restrooms, and dining areas. We use hospital-grade disinfectants to clean and disinfect our guest rooms, paying extra attention to high-touch areas such as door handles, light switches, and remote controls.


STAFF TRAINING

Our team members have undergone extensive training to ensure that they have the knowledge and expertise to provide you with a safe and comfortable stay. We have implemented contactless services such as mobile check-in and check-out to minimize contact and ensure social distancing.


NO CONTACT HOUSEKEEPING

Our team members have undergone extensive training to ensure that they have the knowledge and expertise to provide you with a safe and comfortable stay. We have implemented contactless services such as mobile check-in and check-out to minimize contact and ensure social distancing.


HAND SANITIZING STATIONS

We have installed hand sanitizing stations throughout our property to ensure guests have access to sanitizer at all times. We also provide guests with PPE, including face masks and hand sanitizer, to ensure their safety and comfort during their stay.


SOCIAL DISTANCING

We have placed markers on the floor to encourage guests to maintain a safe distance from others. We have also installed plexiglass barriers at our front desk and in our dining areas to provide an additional layer of protection.


CONTACTLESS PAYMENT

Looking for a safe and seamless way to pay for your stay? Look no further than our contactless payment systems! With digital wallets like Paytm and Google Pay, you can complete your transaction without ever touching a physical payment method. It's one of the many ways we're making sure our guests feel comfortable and secure during their stay with us. So why not experience the ease of contactless payment and enjoy a stress-free stay with us?


VACCINATION STANDARDS

Our staff members are required to be vaccinated against Covid-19 in order to work on our property. We require all guests to provide proof of vaccination or a negative Covid-19 test prior to check-in. We have a Covid-19 Response Team in place to quickly respond to any cases that may arise on our property.


TRAVEL FLEXIBILITY

We understand that travel plans may change due to Covid-19. To address this, we have implemented a flexible booking policy that allows guests to change or cancel their reservation without any penalty. Our policy allows guests to change their reservation up to 24 hours before their scheduled arrival. However this policy is subject to change at any time. Guests are advised to check whether this policy applies or not, before making any booking.


AIRPORT TRANSFERS

We provide airport transfer services to our guests, which include a private car and a driver who follows strict hygiene protocols. Our drivers undergo temperature checks and wear PPE, including face masks and gloves, during the entire journey.


PARTNERING WITH LOCAL HEALTH AUTHORITIES

We work closely with local health authorities to ensure that we are up-to-date on the latest safety and hygiene protocols. Our Covid-19 response team collaborates with local health authorities to ensure that we are following the recommended safety protocols.


GUEST EDUCATION

We provide our guests with information on how to stay safe and healthy during their stay. We have placed informative posters and brochures throughout our property to educate our guests on the recommended safety protocols. Our team members are trained to provide guidance and answer any questions that our guests may have.


In conclusion, we at The World believe that safety should never come at the expense of your comfort and convenience. Our commitment to your safety is unwavering, and we are proud to offer a comprehensive set of health and safety guidelines that prioritize your well-being. From our contactless payment systems to our no-contact housekeeping service, we've thought of everything to ensure your stay with us is as stress-free and safe as possible. So come stay with us, experience the future of hospitality, and enjoy the peace of mind that comes with staying at a hotel that puts your safety first.